Help center

Self-service answers to the most-asked questions about Markov. If you can't find what you need, write to support@markov.in.

Troubleshooting

Fixes for app launch, push notifications, stale signals and login issues.

The app won't open or shows a blank screen
Steps to get the app launching again — covers cache clears, version checks and the rare case of a corrupted install.
Push notifications aren't arriving
The five most common reasons a push notification didn't fire, in the order to check them.
A signal looks stale or hasn't updated
What 'stale' means, why it shows up after a network drop, and how to force a fresh fetch.
Can't log in or my session keeps dropping
OTP delays, repeated logouts, and clock-skew issues — the practical fixes in the order to try them.