Markov help center

Sign up, understand the first signal, where the paid tier starts and the KYC that follows payment.

• Setting up your Markov account
  Install the Android app, sign in with your mobile number, and allow notifications for new-signal alerts.
• Completing KYC (PAN and date of birth)
  KYC after payment: instant PAN verification, what to do if it fails, and confirming the MITC by OTP.
• Reading your first signal
  What every field on a signal card means — buy zone, stop loss, Target 1 and 2, risk : reward and the SEBI report.
• What Starter and Pro include
  Compare the stock research included in Starter and Pro, and understand what a subscription gives you.

Change your phone number, export your data, or delete your account under DPDP.

• Changing your email address
  Sign-in uses your mobile number; to add or change the email used for invoices, contact support.
• Changing your phone number
  Phone numbers are linked to KYC. Updating yours requires a short re-verification step before signals resume.
• Deleting your account under DPDP
  Your right under the Digital Personal Data Protection Act 2023 to delete your Markov account and what data is retained for regulatory reasons.
• Requesting a data export
  How to request a copy of every piece of personal data Markov holds about you, in a portable ZIP archive.

Subscription plans, refund policy, cooling-off period, failed payments and GST invoices.

• Subscription plans
  Starter and Pro coverage, how to subscribe in the app, and how to cancel or change your plan.
• Refund policy
  When refunds are available, how to cancel or request a refund, and the processing time on an approved refund.
• Cooling-off period
  Where to find the current cancellation and refund terms for your subscription.
• What to do when a payment fails
  Common reasons a subscription checkout is declined and the safest way to retry without creating duplicate attempts.
• Getting a GST invoice
  Prices include GST. Invoices are issued on request by email — what to send us and what the invoice shows.

What the different signal types mean, the risk-management rules behind them, and the factor strategies they come from.

• Understanding the different signal types
  A plain-language guide to the strategy source, entry, stop, target and status fields shown with Markov research recommendations.
• The risk-management ideas behind a Markov signal
  How structural stops, entry-to-stop distance, illustrative sizing, gap risk and portfolio concentration affect a research idea.
• Why Markov doesn't publish options signals
  Why the production stack is built around cash equities and what it would take for options to enter the feed in the future.
• Factor strategies, explained for non-quants
  A plain-language guide to quality, momentum, residual momentum, low volatility and multi-factor equity research.

Fixes for app launch, push notifications, stale signals and login issues.

• The app won't open or shows a blank screen
  Steps to get the app launching again — covers cache clears, version checks and the rare case of a corrupted install.
• Push notifications aren't arriving
  The five most common reasons a push notification didn't fire, in the order to check them.
• A signal looks stale or hasn't updated
  What 'stale' means, why it shows up after a network drop, and how to force a fresh fetch.
• Can't log in or my session keeps dropping
  OTP delays, repeated logouts, and clock-skew issues — the practical fixes in the order to try them.