Help center

Sign up, complete KYC, understand the first signal and where the paid tier starts.

• Setting up your Markov account
  Install the Android app, verify your phone, and finish the one-time account setup before your first signal.
• Completing KYC (PAN, Aadhaar, e-sign)
  What documents you need, what happens at each step, and how long Digio takes to confirm your KYC.
• Reading your first signal
  What every field on a signal card means — entry zone, structural stop, illustrative target, conviction score.
• What the free and paid tiers include
  Free plan unlocks index signals; paid plans unlock the full stock-coverage feed across all six production strategies.

Change your email or phone, manage your watchlist, export your data, or delete your account under DPDP.

• Changing your email address
  How to update your registered email from the Settings screen and re-verify the new address.
• Changing your phone number
  Phone numbers are linked to KYC. Updating yours requires a short re-verification step before signals resume.
• Deleting your account under DPDP
  Your right under the Digital Personal Data Protection Act 2023 to delete your Markov account and what data is retained for regulatory reasons.
• Requesting a data export
  How to request a copy of every piece of personal data Markov holds about you, in a portable ZIP archive.

Subscription plans, refund policy, cooling-off period, failed payments and GST invoices.

• Subscription plans
  The free tier, the paid tiers, what each one unlocks, and how to upgrade or downgrade.
• Refund policy
  When refunds are available, how to request one, and the standard processing time on a successful refund.
• Cooling-off period
  The window after subscribing during which you can withdraw without giving a reason. Final terms pending counsel review.
• What to do when a payment fails
  Common reasons a Razorpay payment is declined and the safest way to retry without ending up double-charged.
• Downloading your GST invoice
  Where every monthly GST invoice lives, what it contains and how to share it with your accountant.

What the different signal types mean, the risk-management rules behind them, and the factor strategies they come from.

• Understanding the different signal types
  Each strategy publishes its own kind of signal. A quick tour of QMJ, residual momentum, sector-neutral, low-vol quality, persistent quality and the vol-targeted basket.
• The risk-management ideas behind a Markov signal
  Every recommendation ships with a structural stop and a position-size guideline. A plain-language tour of the principles — not personal financial advice.
• Why Markov doesn't publish options signals
  Why the production stack is built around cash equities and what it would take for options to enter the feed in the future.
• Factor strategies, explained for non-quants
  A from-first-principles walkthrough of the six production factor strategies in the Markov feed.

Fixes for app launch, push notifications, stale signals and login issues.

• The app won't open or shows a blank screen
  Steps to get the app launching again — covers cache clears, version checks and the rare case of a corrupted install.
• Push notifications aren't arriving
  The five most common reasons a push notification didn't fire, in the order to check them.
• A signal looks stale or hasn't updated
  What 'stale' means, why it shows up after a network drop, and how to force a fresh fetch.
• Can't log in or my session keeps dropping
  OTP delays, repeated logouts, and clock-skew issues — the practical fixes in the order to try them.