Help center
Self-service answers to the most-asked questions about Markov. If you can't find what you need, write to support@markov.in.
Payments & billing
Subscription plans, refund policy, cooling-off period, failed payments and GST invoices.
- Subscription plansThe free tier, the paid tiers, what each one unlocks, and how to upgrade or downgrade.
- Refund policyWhen refunds are available, how to request one, and the standard processing time on a successful refund.
- Cooling-off periodThe window after subscribing during which you can withdraw without giving a reason. Final terms pending counsel review.
- What to do when a payment failsCommon reasons a Razorpay payment is declined and the safest way to retry without ending up double-charged.
- Downloading your GST invoiceWhere every monthly GST invoice lives, what it contains and how to share it with your accountant.