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The short version

Paid plans are billed in advance for each monthly period and renew until you cancel. Fees for a period that has already started are generally non-refundable, because the research is delivered continuously through the period. We review refund requests case-by-case in two situations:

1. Charged in error or twice for the same period.
2. A verified fault on our side kept you out of the service for a sustained stretch of the paid term.

The operative document is the Refund & cancellation policy; this article is the plain-language summary.

Cancelling

Cancel any time from markov.in/account (Cancel renewal) or by emailing support@markov.in. Your plan stays active until the end of the paid period and does not renew afterwards. Cancelling does not, by itself, trigger a refund for the period you already paid for.

What is not refunded

• Cancellations mid-period. Access continues to the end of the period; there is no partial refund.
• Losses on trades inspired by Markov signals. Markov is research, not execution — see the disclaimer page for the full statutory position.
• Subscription periods already consumed before a downgrade.

How to request a refund

Email support@markov.in from your registered phone number or email with the Razorpay payment ID (it is in your payment confirmation) and a short description of the issue.

• We acknowledge inside two working days.
• Approved refunds go back to the original payment method; bank or card credit typically arrives 5–7 working days after approval.
• Unresolved billing grievances can be escalated through grievance redressal.

Status

This policy was last reviewed on 26 August 2026. Material changes are notified to paid subscribers by email at least 30 days before they take effect.